Talk to the WeGoSlim team

Questions about your order, the formula, a refund, or verifying a bottle? Our U.S. support team is here Monday to Friday, 9:00 AM to 6:00 PM ET.

Customer support
support@wegoslimofficial.com

Orders and returns
orders@wegoslimofficial.com

Phone
+1 (585) 412-0390

Hours
Monday to Friday, 9:00 AM to 6:00 PM ET
Typical response within one business day.

Mailing address
Pennfield Wellness, LLC
120 East Avenue, Suite 410, Rochester, NY 14604

Returns address
Pennfield Wellness Returns, 75 Commerce Park Drive, Unit 6, Rochester, NY 14623

Orders, payment, and shipping are handled through our authorized checkout partner. This is the official authorized channel of contact for WeGoSlim; we will never ask for your full card number or password by email. If a message claims to be from us and asks for that, treat it as phishing and forward it to us.

Talk to the WeGoSlim team

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